Vocus Evolves Marketing Suite to Simplify Automation for Mid-Market Businesses

Automated communications workflows, customized lead scoring and a CRM integration makes marketing automation a reality for growing enterprises

Vocus, Inc. (NASDAQ: VOCS), a leading provider of cloud-based marketing and public relations software, today announced its Spring ’14 Vocus Marketing Suite updates including an integrated marketing automation solution to attract and engage prospects, nurture and convert customers, and measure and improve campaign effectiveness. Already a leader in multichannel marketing with industry leading tools, this evolution of the Marketing Suite adds three critical components, including automated workflows, lead scoring and a CRM integration.

Since many industry solutions are focused on catering to the largest enterprise customers, the updated Marketing Suite was created to provide mid-sized growing companies with suitable automation options as opposed to the complex, scaled-down versions of large enterprise automation solutions prevalent in the market.

“Growing enterprises need real automation solutions to simplify the core activities that attract quality leads and drive revenue across their multi-channel marketing efforts,” said Vocus Chief Marketing Officer You Mon Tsang. “We’ve seen that the vast majority of mid-sized businesses did not have the resources or personnel to optimize the automation software available in the market. The existing solutions often required adding a dedicated employee or deep technical understanding to successfully implement. Unfortunately, this is not a reality for many businesses. Vocus’ goal with the Spring ’14 update of the Marketing Suite is to bridge this gap by offering an approachable, but comprehensive solution to help bring automation to the masses.”

The updates included in the Spring ’14 release provide marketers with three core automation benefits:

  • Workflow Automation: Workflows allow users to automate marketing communications by using workflow logic. They can be used to send an email, add or remove a contact from a list, update a contact record, sync a lead to Salesforce, move the contacts to alternative workflows, or remove the contacts from the workflow.

    As with everything, workflows in the Vocus Marketing Suite are designed to be simple to set up and easy to use. The Suite’s workflows enable users to customize every contact’s experience based on how they are engaging with the business. This automates the repetitive and redundant tasks that marketers face every day, saving time and increasing productivity with accuracy. Vocus Marketing Suite was designed with a simple Yes/No logic flow, which makes setting up workflows, even to the inexperienced marketing automation user, painless.

  • Lead Scoring: Lead scoring allows a marketer to automatically qualify a lead based on their history, actions and contact information, better aligning marketing and sales efforts. This increases sales productivity by only giving sales leads that are more purchase-ready, allowing sales teams to close more deals and spend less time nurturing leads through the buying cycle.

    Lead Scoring in Vocus Marketing Suite is also one of the most approachable designs in the industry, allowing a user to set and customize their lead scores by adding intuitive rules. Lead scores can be as simple or complex as a user needs, allowing qualification by one or many rules.
  • Salesforce Integration: The Salesforce sync improves efficiency and communication with a company’s system of record. By syncing a marketing automation system to CRM, a marketer is able to control the customer experience better, while providing better quality leads to sales. This best-of-breed approach is critical in today’s technology-enabled business environment, and allows marketers to interact on the same systems as sales without duplicating efforts.

    This bi-directional sync of contacts and leads between the Vocus Marketing Suite and Salesforce lets users maintain the most up-to-date record of a contact seamlessly between the two systems. It also includes custom filters to control which contacts sync.

To learn more about the Vocus Marketing Suite Spring ’14 release, please visit www.vocus.com/software.

About Vocus

Vocus (NASDAQ: VOCS) provides leading cloud-based marketing and public relations software that enables companies to acquire and retain customers. The company offers products and services to help clients attract and engage prospects, nurture and convert customers, and measure and improve marketing effectiveness. More than 16,000 annual subscription customers across a wide variety of industries use Vocus software. The company is headquartered in Beltsville, MD with offices in North America, Europe and Asia. For more information, visit www.vocus.com or call (800) 345-5572.

Forward-Looking Statement

This release contains “forward-looking” statements that are made pursuant to the Safe Harbor provision of the Private Securities Litigation Reform Act of 1995. These statements are predictive in nature, that depend upon or refer to future events or conditions or that include words such as “may,” “will,” “expects,” “projects,” “anticipates,” “estimates,” “believes,” “intends,” “plans,” “should,” “seeks,” and similar expressions. This press release contains forward-looking statements relating to, among other things, Vocus’ expectations and assumptions concerning future financial performance. Forward-looking statements involve known and unknown risks and uncertainties that may cause actual future results to differ materially from those projected or contemplated in the forward-looking statements. Forward-looking statements may be significantly impacted by certain risks and uncertainties described in Vocus’ filings with the Securities and Exchange Commission.

The risks and uncertainties referred to above include, but are not limited to, risks associated with possible fluctuations in our operating results and rate of growth, our history of operating losses, risks associated with acquisitions, including our ability to successfully integrate acquired businesses, risks associated with our foreign operations, interruptions or delays in our service or our web hosting, our business model, breach of our security measures, the emerging market in which we operate, our relatively limited operating history, our ability to hire, retain, and motivate our employees and manage our growth, competition, our ability to continue to release and gain customer acceptance of new and improved versions of our service, successful customer deployment and utilization of our services, fluctuations in the number of shares outstanding, foreign currency exchange rates and interest rate.

Salesforce, Salesforce1, AppExchange and others are among the trademarks of salesforce.com, inc.


Get PR that works for your business. FREE Demo