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- Demonstrable Results – In addition to being honored by PR Week for their positive program results, the media relations team's reports resulted in the board of directors citing them as an example of how every department should operate.
- Improved Productivity – The media team handled a 250 percent increase in media inquiries, in addition to tracking hundreds of issues.
- Refined Coverage – The team reported a decrease in the amount of negative coverage, down to one percent from 14 percent of all reported news.
- Cost-effective Communications – All news releases are distributed using Vocus’ public relations software, saving HSUS thousands in news distribution costs annually.
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