| Customer Success | TG |
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- Increased Publicity - The amount of news coverage doubled after implementing Vocus.
- Improved Productivity - With access to the Premier Media Database, TG was able to quickly develop targeted media lists for both local and national news stories. Because the contact information is researched and updated on a daily basis, TG is spending staff time on strategic communications programs rather than performing research and data entry to keep media lists up-to-date.
- Analytics - All news clips are electronically added and stored in Vocus Public Relations. In a few keystrokes, the communications department can produce reports summarizing results and analyze the effectiveness of its communication programs.
- Cost-Savings - TG eliminated some wire expenses since staff can now easily manage direct communication with key
media targets.
- Efficiency - Vocus supports the ability to direct and manage all the media relations programs, which is especially important for this one-person department.
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